Returns and Cancellations Policy
Nature of the service
In Negociera.es, operated by ASFAM Assistance Services SLU., The products offered are digital. By purchasing one of our memberships (Bronze, Silver, Gold, or Platinum), the customer acquires the right to Publish a business sale ad for a certain period (1, 3, 6 or 12 months), depending on the plan chosen.
The announcement is considered published. immediately after payment confirmation, at which point the service is considered to have been provided.
No returns accepted
According to Article 103.m of Royal Legislative Decree 1/2007, digital products activated with the consumer's express consent lose the right of withdrawal once the service has begun. Therefore, No returns or refunds accepted after purchasing a membership, since the service runs automatically after payment.
By making the payment, the customer expressly accepts this condition.
Plan changes
Changing plans is not permitted once a plan has been purchased. The customer may:
- Wait until your current subscription ends before subscribing to a different plan.
- Subscribing to multiple plans simultaneously, even if they publish the same information.
Subscriptions and automatic renewals
All memberships operate under a system of automatic subscription. At the end of the contracted period (monthly, quarterly, semi-annually or annually), the system will automatically charge the same amount to the card originally used.
The customer will receive an email notification before payment, with enough time to cancel renewal if you so wish.
Subscription cancellation
The customer can cancel their subscription at any time from their personal area or by contacting support. Cancellation avoid future renewal, but does not imply a refund of the period already paid..
Contact
For any questions, cancellations, or issues related to payments or subscriptions, you can write to us at:
📩 support@business.es